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Privacy Policy

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Last Updated: February 2025
Business Name: Ampz LLC
Address: 2001 Cimarron Ct, Mission, TX 78572
Email: info@getampz.com

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1. Introduction

Ampz LLC (“Ampz,” “we,” “our,” or “us”) provides portable phone charger rental kiosks and a mobile web application that allows users to locate Ampz stations, rent chargers, manage their account, and return devices.
This Privacy Policy explains how we collect, use, store, and share information when you interact with our kiosks, our website (www.getampz.com), and our web application (rent.getampz.com).

By renting a charger or using any Ampz service, you agree to this Privacy Policy.

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2. Information We Collect

A. Information You Provide

  • Name

  • Email address

  • Payment information (processed securely by Stripe; Ampz does not store full card details)

  • Phone number (optional)

  • Messages submitted through our forms

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B. Automatically Collected Information

When you use an Ampz kiosk or web app, we automatically collect:

  • Device identifiers

  • Browser type

  • Usage logs

  • Time and date of rental

  • Return location and time

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C. Location Information (GPS & Proximity)

Ampz collects location data ONLY to:

  • Show nearby Ampz stations

  • Enable accurate return processing

  • Prevent fraud

  • Improve service coverage

We do not track location in the background.
Location access occurs only when you use the rental web app.

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D. Kiosk-Level Information

From each kiosk we collect:

  • Availability status

  • Battery levels

  • Internal diagnostics

  • Connection status (SIM & server)

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3. How We Use Your Information

  • Process payments and rentals

  • Locate nearby stations

  • Improve reliability and performance

  • Communicate with you regarding rentals

  • Prevent misuse or fraud

  • Maintain safety and compliance

  • Improve customer support

  • Analyze usage and trends

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4. How We Share Information

We may share your information with:

A. Service Providers

  • Payment processor (Stripe)

  • SIM/IoT connectivity provider (Hologram)

  • Hosting services (AWS)

  • Support tools

These partners only use your data to support Ampz operations.

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B. Venue Partners

We may share anonymized rental statistics with venue hosts (e.g., number of rentals, traffic analysis).
We do not share personal information with venues.

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C. Law Enforcement

Only if required by law or necessary to protect Ampz systems.

Ampz never sells your data to third parties.

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5. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance.
Users can disable cookies in their browser at any time.

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6. Data Security

We use encryption, secure servers, and industry-standard protection to safeguard your information.
While no system is perfectly secure, Ampz follows strict security practices.

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7. Data Retention

We retain:

  • Rental records (for accounting and fraud prevention)

  • User accounts

  • Device logs

Information is retained only as long as reasonably necessary for operations.

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8. Your Rights

You may request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of your account

  • Restrictions on processing (where applicable)

Email: info@getampz.com

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9. Children’s Privacy

Ampz services are not intended for individuals under 13.

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10. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page.

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11. Contact Us

Ampz LLC
2001 Cimarron Ct, Mission TX 78572
info@getampz.com

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