Guide · For venues
Should your gym have a phone charging station?
Members train with the phone in their hand, and a dead battery ends the session early. This is what a charging station actually does about that, where it goes in a gym, and what to ask before you agree to anything.
7 min read · Ampz Guides
The phone is not a distraction. It is the equipment.
It is easy to think of a member’s phone as something competing with the workout. In most gyms it is running the workout. It is the music, the timer between rounds, the app logging the sets, the form video, the podcast that makes the treadmill bearable, and the ride home afterwards.
When the battery goes, all of that goes at once. The session gets shortened for a reason that has nothing to do with your equipment, your class or your coaching — and nobody mentions it at the desk on the way out, which is exactly why most gyms have never counted it.
The workaround most gyms already run is worse than nothing: a member’s phone plugged into a wall socket in the corner, out of sight, for an hour. That is somebody else’s property sitting unattended in your building, and it is a conversation you do not want to have when it goes missing.
What a station actually changes
A rental station holds portable power banks. A member scans the code on the machine or uses the app, takes one power bank, and carries on — on the floor, in a class, on the bike. They return it to any station in the network, which may or may not be yours.
The difference from a wall-mounted charging dock is that nothing is tethered to a corner of the room and no phone is left unattended. The member keeps their phone on them, keeps training, and stops watching the battery. It also reads as an amenity rather than a fixture, which matters in a category where members compare gyms on the small things.
Where it goes in a gym
Placement matters more here than in a bar, because a gym has a clear traffic pattern and most of the building is the wrong place for a machine.
- 1Front desk or lobby — the defaultEveryone passes it on the way in and again on the way out. It is staffed, it is visible, and a member who forgot to charge overnight sees it at exactly the moment they can still do something about it.
- 2Locker room — sometimesGood traffic and a natural pause. Check your own policy on phones and cameras in that space first; some operators will not put anything phone-related in a changing area, and that is a reasonable call.
- 3Studio or class entrance — for group formatsWorks where members arrive in waves before a class starts. Less useful in an open-gym layout where arrivals are spread through the day.
- 4The gym floor — usually notPeople are moving, sweating and not stopping to read a screen. A machine on the floor is a machine nobody uses.
The three ways to get one
Vendors describe these differently, but almost every arrangement in this category is one of three things. Know which one you are being offered before the meeting ends:
- 1HostedThe operator owns the machine, installs it and services it. You provide the space and an outlet, and share in what it earns. No capital from you, and the least control over the unit.
- 2PurchaseYou buy the station outright and keep the rental income. Highest return per machine, and the money is yours at risk if the location turns out to be wrong for it.
- 3LeaseA fixed monthly cost with no revenue-share arithmetic. Predictable, easy to budget, and you are paying whether the machine is busy or not.
There is no universally correct answer. A gym that is certain of its footfall does better buying; a studio testing the idea does better hosting.
What it costs you in practice
Beyond the model above, the real costs to a gym are a bit of counter or floor space, a power outlet, and the attention it takes to point a member at it occasionally. There is no plumbing, no build-out, no wiring job and no connection to your network — these machines run on cellular rather than venue wifi, which also means your member-management system and your IT are not involved.
What it does not cost you is staff time. If a vendor’s answer to “what does my front desk have to do” is anything other than “nothing”, that is a different product than the one described here.
Seven questions to ask any vendor
Including us. A vendor who is uncomfortable with these is answering the question anyway.
- 1Who owns the hardware, and who fixes it?Get the answer for both, in writing. They are not always the same party.
- 2What happens if a power bank is not returned?Specifically: is my gym ever liable? The answer should be a clear no.
- 3How long am I committed, and how do I end it?Ask about removal, not just term length. A machine you cannot get rid of is a fixture you did not agree to.
- 4Can I see the actual unit first?In the finish I would receive. Photos of a different model do not count.
- 5What is on the screen?Every one of these machines has a screen. Find out whether you get to put your class schedule or a challenge on it, whether third-party advertising can appear in your building, and how many slots you actually get.
- 6Does it touch my wifi or my member system?It should touch neither. If it does, your IT and whoever runs your check-in software need to know before it arrives.
- 7What does the install day look like?Who turns up, how long, and what has to be signed or insured before it happens.
When the answer is no
A charging station is not right for every gym, and it is worth saying so plainly. If your space is small and members are in and out in twenty minutes, if you run an unstaffed 24-hour box with very low footfall, or if there is genuinely nowhere a machine can stand where people will see it, you will not get much out of one — and a machine nobody uses is a piece of furniture with a logo on it.
The places where this works are the ones where people stay a while and the phone is doing something: full-service gyms, studios with back-to-back classes, climbing and racquet centres, and anywhere with a lobby people actually sit in.
How Ampz does it
Ampz supplies the stations and runs the network behind them. Members scan the code on the machine or use the app, take one power bank, and return it to any station in the network. We install and service the machines; your staff do not manage batteries, troubleshoot the unit, or add anything to the desk routine.
There is no service area and no waitlist — if you want a station, that is where one goes. Terms are set per venue rather than off a rate card, which is why we would rather talk about your space than send you a brochure. Start at hosting a station, see the gym overview, or read the operator-side guide if you are thinking about running machines yourself: how to start a power bank rental business.
Frequently asked questions
Does a charging station cost the gym anything?
It depends which model you take. Under a hosted arrangement the operator owns and services the machine and the gym provides space and power, so there is no hardware cost to you. If you buy or lease the unit yourself, you carry that cost and keep more of what it earns.
What does my front desk have to do?
Nothing. The member scans the code on the machine or uses the app, takes one power bank and returns it. Staff do not hand anything out, do not take payment and do not manage batteries — which is the whole point at a desk that is already checking people in.
Where should it go — front desk, lobby or locker room?
Wherever members already stop and can see it. The front desk and lobby are the most common because everyone passes them twice. A locker room can work, but check your own policy on phones and cameras in that space before you put anything there.
What does it need to be installed?
A standard power outlet and somewhere visible to stand or sit. No plumbing, no build-out, and no connection to your wifi — the machines run on cellular.
Can a member take the power bank out onto the floor?
Yes. That is the difference between this and a wall dock: the power bank goes in a pocket or a gym bag and keeps charging through the session, so nobody leaves a phone plugged into a socket where they cannot see it.
What if a member walks off with a power bank?
The rental terms handle it and it is not the gym’s liability. This is worth confirming in writing with any vendor before you sign, whoever they are.
Do members need to download an app?
No. They can scan the code on the machine, or use the app if they prefer. Both work.
How long is the commitment?
Term length varies by model and vendor. Ask for it in writing, and ask specifically what happens if you want the machine removed.
Want one in your gym?
Tell us about the space and we will tell you straight whether a station makes sense in it — including when it does not.